Privacy Statement

At Hardyreade ("we," "us," "our"), accessible from https://hardyreade.buzz, one of our main priorities is the privacy of our visitors and customers. This Privacy Statement outlines the types of personal information we collect, how it is used, stored, shared, and protected. It also details your rights and choices in relation to your personal data. We are committed to safeguarding your privacy and maintaining the trust you place in us.

This policy applies to all data collected through our website, communications with customer service, marketing efforts, surveys, promotions, and purchases made through hardyreade.buzz. By accessing our website or purchasing our products, you agree to the terms outlined in this Privacy Statement.

1. Information We Collect We collect information in several ways to provide and improve our services:

a. Information You Provide to Us Directly

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (via third-party processors)

  • Feedback, inquiries, and messages

  • Content submitted in product reviews or surveys

b. Information We Automatically Collect

  • IP address

  • Device type and browser information

  • Operating system

  • Referral URLs

  • Access times and dates

  • Clickstream data and navigation paths

  • Cookie and tracking technologies (see section 5)

c. Information from Third Parties We may receive information about you from social media platforms, advertising partners, and analytics providers if you interact with our ads or share content from our site.

2. How We Use Your Information Your data is used to deliver and improve our services, personalize your experience, and communicate with you:

  • Process orders and payments

  • Provide customer support and respond to inquiries

  • Ship purchased products and send order confirmations

  • Manage returns, refunds, and exchanges

  • Improve website usability and performance

  • Send marketing communications (if consented)

  • Conduct analytics and performance reviews

  • Prevent fraud and ensure platform security

3. Legal Bases for Processing Under applicable privacy laws like the GDPR, we rely on several legal bases to collect and process your personal data:

  • Contractual necessity: To fulfill a purchase or provide customer support

  • Legitimate interests: To enhance user experience and prevent fraud

  • Legal obligation: To comply with laws and tax regulations

  • Consent: For sending promotional materials (can be withdrawn anytime)

4. How We Share Your Information We do not sell your personal data. However, we may share information with trusted third parties under the following circumstances:

  • Service Providers: Companies that help us with payment processing, order fulfillment, hosting, email communication, and customer service

  • Legal Authorities: When required by law, court order, or to protect our legal rights

  • Business Transfers: In the event of a merger, acquisition, or asset sale

  • With Your Consent: For specific purposes disclosed to you

5. Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to collect and store information:

  • Essential Cookies: Enable basic site functions like shopping cart and checkout

  • Analytics Cookies: Help us understand site usage (e.g., Google Analytics)

  • Marketing Cookies: Tailor ads based on your browsing habits

You can manage cookie preferences in your browser settings or use cookie management tools provided on our website.

6. Data Retention We retain your information only as long as necessary for the purposes set out in this policy:

  • Order information is kept for legal and tax purposes (typically 7 years)

  • Customer accounts remain active unless you request deletion

  • Newsletter subscriptions remain until unsubscribed

7. Data Security We implement appropriate technical and organizational measures to protect your personal data:

  • HTTPS encryption

  • Secure payment processing via PCI-compliant vendors

  • Firewalls, anti-malware protection, and regular audits

Despite our efforts, no method of transmission over the internet is 100% secure. We urge you to keep your account credentials confidential.

8. Your Data Protection Rights Depending on your location and applicable privacy laws (such as the GDPR, CCPA, etc.), you may have the following rights:

  • Right to Access – You have the right to request copies of your personal data.

  • Right to Rectification – You can request correction of inaccurate or incomplete data.

  • Right to Erasure – In certain cases, you can request we delete your personal information (the “right to be forgotten”).

  • Right to Restrict Processing – You may request limitation of processing under certain circumstances.

  • Right to Object to Processing – You may object to data processing for specific purposes, like direct marketing.

  • Right to Data Portability – You can request the transfer of your personal data to another service provider.

  • Right to Withdraw Consent – You may withdraw your consent at any time where processing is based on consent.

  • Right to Lodge a Complaint – You have the right to file a complaint with your local data protection authority.

To exercise any of these rights, please contact us at supportnow@hardyreade.buzz. We will respond within the time required by applicable law.

9. International Data Transfers Hardyreade is a global brand and our operations may require the transfer of personal data to countries outside of your residence. These countries may not offer the same level of data protection as your own. In such cases, we implement safeguards such as:

  • Data transfer agreements based on Standard Contractual Clauses

  • Hosting services that comply with recognized security standards

  • Vendor contracts with strict privacy and security obligations

Your continued use of our services constitutes your consent to such transfers.

10. Children's Privacy Our website is not directed at or intended for children under the age of 13 (or the equivalent minimum age in relevant jurisdictions). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information without parental consent, we will take steps to delete such data immediately.

If you are a parent or guardian and believe your child has submitted personal data to us, please contact us at supportnow@hardyreade.buzz.

11. Links to Third-Party Websites Our website may contain links to third-party websites. This Privacy Statement applies only to our website, and we are not responsible for the privacy practices or content of those external sites. We encourage users to read the privacy policies of any third-party sites they visit.

12. Changes to This Privacy Statement We reserve the right to update or revise this Privacy Statement at any time. Changes will become effective once posted to our website, with the updated effective date noted at the top of the document.

We may notify you of material changes via email or a prominent notice on our homepage, but we encourage you to check this policy regularly for updates.